The Crave Festival, located at Westeinde 12, 2512HD, The Hague, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
westeinde 12, 2512HD, The Hague

Personal data that we process

The Crave Festival processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data that we process:

  • First and last name
  • Gender
  • Date of birth
  • Place of birth
  • Address details
  • Telephone number
  • E-mail address
  • Information about your activities on our website
  • Information about your surfing behavior across different websites (for example as part of an advertising network)
  • Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We, therefore, advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without that consent, please contact us, we will remove this information.

For what purpose and on what basis we process personal data

The Crave Festival processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter
– Sending updates via SMS or Whatsapp.
– To be able to call or e-mail you if this is necessary to be able to perform our services
– Inform you about changes to our services and products
– The Crave Festival analyzes your behavior on the website in order to improve the website and the offer tailor products and services to your preferences.
– The Crave Festival follows your surfing behavior on various websites with which we tailor our products and services to your needs.

Cookies, or similar techniques, that we use

The Crave Festival uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. The Crave Festival uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements.

On your first visit t our website, we already informed you about these cookies and asked for permission to place them.

You can opt-out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. Below is an overview:

  • Google (Analytics, Adwords, Tagmanager)
  • Meta (Facebook, Instagram)
  • Hotjar
  • Eventix
  • Shopify

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by The Crave Festival and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to

To ensure that the request for access has been made by you, we ask you for a copy of your identity

How we protect personal data

The Crave Festival takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of misuse, please contact