The
Crave
Festival

Thanks for joining us!

The Crave Festival 2024

Tickets

FAQS

  • Tickets

    • Will there be doorsale?

      It is very likely that our festival will sell out before our festival. We will share this information on our socials. To make sure you’re not disappointed upon entry, buy your ticket as soon as possible via our ticket shop.

    • Where can I buy tickets?

      You can buy tickets via our shop. Do not buy tickets from unauthorized sellers as we cannot determine the authenticity and entry to our festival could be denied.

    • Why is my ticket sealed?

      Eventix has introduced a new ticketing system in which your purchased tickets are sealed until one day prior to the festival. The system acts to deter ticket resellers, also known as ticket scalpers, by making tickets harder to resell, thus giving the tickets back to the visitors!

      What does this mean for you?

      You’ll be able to download your ticket(s) one day before the festival. If you’ve purchased tickets for your entire group of friends, you’ll be able to assign the tickets or send them to your friends on the same date.

      Check out the following link for more information: https://eventix.nl/closedloopticketing

    • Downloading and personalizing your ticket(s)

      Before your ticket can be downloaded, they will need to be personalized. For each of your purchased tickets, you will be required to fill in the personal details of the ticket holder i.e. the person you assign the ticket to. It is possible to personalize the tickets up until and prior to entering the festival. Wait till you are sure about who each ticket will go to before initiating the personalization process.

      If you still want to make changes after your tickets have been personalized, please send an email to info@thecrave.nl for instructions. To avoid fraud, your ticket will only be activated one day prior to the event. For more information, refer to the following link: https://eventix.nl/closedloopticketing

    • How do I resell my sealed tickets?

      To resell your ticket you can use Ticketswap. Click on ‘Download Ticket’ in your confirmation mail and go to ‘Re-sell on Ticketswap’ a the bottom of the page. Follow the steps that are indicated on the Ticketswap website to sell your ticket.

      Why use Ticketswap?

      We only recommend Ticketswap for reselling and buying aftermarket tickets because of the Secure Swap system. This system ensures that the ‘original’ ticket becomes invalid and the buyer receives a new ticket, including their details and a new QR code. By invalidating the original ticket, the buyer always has a valid ticket.

    • I lost / didn’t receive my ticket.

      You can find your ticket in your mailbox, don’t forget to check your spam folder! If you still can’t find your ticket(s), there are two options:

      1. You bought a Loyal Ticket via CM.com (before 16-06-2023): you can find your ticket here;
      2. You bought your ticket(s) via Eventix (After 16-06-2023): you can find your tickets here.

      If that doesn’t work, reach out to us via info@thecrave.nl.

    • Do I need to print my ticket?

      No, you can show your ticket on your phone. Save the trees!

    • Aftermarket tickets

      We recommend only using Ticketswap for purchasing and selling second-hand tickets.

  • Practical information

    • Where will The Crave Festival be held?

      The Crave Festival’s main event will be held at the Zuiderpark in The Hague on Saturday, June 01. The Address is: Anna Polakweg 1, 2546 CA Den Haag.

    • What are the opening hours of the festival?

      The Crave Festival 2024 doors will open on June 1 at 13:00 and close at 20:00. The event runs until 23:30. We advise you to arrive early and dance until the end!

    • What is the minimum age to enter the festival?

      The minimum age is 18. Please make sure to bring official identification, (ID-card, passport or driver’s license) as The Crave Festival does not accept copies or pictures of documents. If there is any doubt about your age the security can deny entry at the entrances.

    • Can I pay with cash at The Crave Festival?

      Both cash and card will be accepted at The Crave Festival.

    • What facilities will be provided at The Crave Festival?

      Lockers

      We offer two sizes of lockers at The Crave Festival. Make sure to buy a locker in advance via our store so you will not have to wait in line.

      Food & Drinks

      The Crave Festival will be offering a wide variety of food and drinks. Several bars and food stands will be situated throughout the terrain.

      Cigarettes

      We will not be selling cigarettes at our festival terrain due to regulations from our government. So make sure to bring enough because you will not be able to leave the terrain to buy new ones.

      Earplugs

      Please bring your earplugs so you can keep your ears protected at all times. If you happen to forget your own, there will be earplugs for sale at our festival site.

    • Is The Crave Festival accessible for visitors with disabilities?

      The Crave puts effort into making the festival accessible for anyone with disabilities. 

      Most of the paths are wheelchair accessible. 

      The main toilet area will contain toilets accessible by wheelchair.

      Guidance dogs are allowed if recognizable.

      For any further questions or suggestions regarding this matter, please send a message to info@thecrave.nl.

    • Am I allowed to bring my medication to the festival?

      Bringing medication to our festival is only allowed if

      1. You bring a certified statement made by your doctor regarding your need for them.
      2. The medication is in its original packaging.

      In all other cases, you will not be allowed to bring medication to our festival terrain.

    • What items are prohibited at the festival?

      The following items are not allowed at The Crave Festival

      • Drugs (zero tolerance)
      • Food/drinks
      • Flammable substances (Deodorant stick is allowed)
      • Fireworks, weapons and other dangerous objects.
      • Umbrella’s
      • Selfie sticks
      • Professional recording equipment (without permission, see press enquiries)
      • Flyers
      • It is not allowed to give out flyers in or around the festival.

      For further information, see rules of conduct.

  • Travel Info

    • Where does The Crave Festival take place?

      The address is:

      Anna Polakweg 1, 2546 CA Den Haag

    • By bike

      The easiest way to get to The Crave Festival is by bicycle. We have free bicycle sheds in front of our festival entrance. Quickest way to enter Zuiderpark is by going through the Soestdijksekade entrance.

    • By public transport

      Please note that there is a shortage of public transport to and from Zuiderpark, and we highly recommend using our shuttle bus service.

      When traveling to The Hague by train, you should head to one of the two major train stations: Centraal Station or Hollands Spoor. From there, you can take one of the following trams:

      From Centraal Station:

      • Take Tram 4 in the direction of ‘De Uithof’. Get off at ‘Monnickendamplein’.
      • Take Tram 6 in the direction of ‘Leyenburg’. Get off at ‘Monnickendamplein’.

      From Hollands Spoor:

      • Take Tram 11 in the direction of ‘Scheveningen Haven’. Get off at ‘Hoefkade’.
      • Take Tram 12 in the direction of ‘Duindorp’. Get off at ‘Hoefkade’.

      Upon arriving at these stations, you will have a twenty-minute walk to our festival grounds at Zuiderpark.

      We recommend using 9292 or NS Reisplanner to plan your route!

    • Shuttlebus service

      There is a serious shortage of public transport on June 1! We arranged a shuttle bus service to ease your commute. We offer single-day tickets (available here) that follows one route from Hollands Spoort to Zuiderpark and back.

    • By car (not recommended)

      We highly recommend you do not take the car to our event. The public transport options are cheap and convenient and we have a great bike parking in front of the main entrance. If you have no other option than taking the car, you can park for an hourly fee at Parking Leyweg 2 at the height of ‘Hengelolaan 170z’. From here you will be able to walk to the festival site.

    • Can I travel to The Crave with a group in a Touring car?

      It is possible to travel to The Crave Festival with a Touring car. It is important to register your touring car in advance to get instructions. Apply via: info@thecrave.nl

  • Environment

    • What actions does The Crave Festival take to improve climate and society?

      We feel the strong urge to reduce our impact on nature and climate so we can contribute to society. Our sustainability policy has five pillars with concrete goals. 

      Energy:

      – Use renewable energy sources from batteries and the power grid.

      – Where possible use electrical machinery on-site.

      Mobility:

      – Where possible, we let artists travel by train to the Hague.

      – We advise and recommend our visitors to come to the festival by public transport. Please see the section ‘Transport’ for more information on this subject.

      – We monitor the distances traveled by visitors and artists so that we have a better understanding of our ecological footprint and can better focus on reducing it in the future.

      Social environment:

      – All remaining meals from crew catering and public catering are collected daily and donated to the Vers & Vrij foundation. This is a community fridge in the area of Zuiderpark for people with low income.

      Resources:

      – No single use plastics objects on the festival terrain.

      – We use Circular PET cups, a 100% circular system.

      – Use of eco-friendly cleaning materials and toilet paper.

      – Minimize waste from production by reducing single use items.

      – Separated waste collection.

      Food and beverages:

      – 50% of the food served at The Crave Festival is vega(n).

  • Celebrate Safe

    • What is Celebrate Safe?

      Celebrate Safe is a platform with tips and reliable information about conscious and safe partying. The campaign was set up by more than 100 club owners and organizers to point out the risks related to going out (such as alcohol, drugs, but also hearing damage and unsafe sec) to visitors to events and clubs in an accessible way. Check out the ten points beneath to prepare yourself in a safe way. Don’t forget we have a zero-tolerance policy at The Crave Festival, see the rules of conduct for more information.

      For more information about the Celebrate Safe campaign, check out https://celebratesafe.nl/

    • Think for yourself, care about others

      To plan is to spoil yourself. For some, anticipation is just as important as the moment itself. Which party are you going to and with whom? What are you wearing? How do you get there? You can also think about whether you want to use alcohol or other drugs. And check with your friends what they are up to. Then you know what to do if something goes wrong.

      Be kind to yourself and the people around you. If everyone pays attention to each other, everyone will have a good time. Do you see someone not feeling okay? Wait for a while until someone from the crew or the emergency room is there. If you agree on a meeting point at the party, you can find each other if your phone no longer works.

      Better safe than sorry. Celebrate safe!

    • Using alcohol or other drugs is never without risk

      There are always risks associated with the use of alcohol and other drugs. It makes little difference whether you do it for the first time or have done it before. Each remedy has a different effect. Its effect depends on what you take, where you take it, how much you take and how your body reacts to it.

      Don’t forget we have a zero-tolerance policy at The Crave Festival. For more information, see the rules of conduct.

    • I love my ears

      A party without music is like coke without sparkles. And because you want to enjoy your favorite music for as long as possible, it is wise to be careful with your ears. Three tips:

      1. Listen as safely as possible; see where you can enjoy the best and still keep enough distance from the boxes. Standing too close can harm your ears.
      2. Wear those caps! At sound pressures higher than 80 dB it is wise to use earplugs. This way you can still hear the music well, you can communicate more easily with your friends and you protect your hearing.
      3. Give your ears some rest every now and then. Every now and then, find a quiet place to give your ears a ‘break’. This way they can relax for a while so that you can enjoy your favorite music for longer.

      For more information check http://ilovemyears.nl/

    • Take a break to cool and chill

      Even if you still seem to have endless energy, it’s smart to take a break every now and then. Stop dancing and go to a quiet place to chill, have a drink or eat. Even if you feel good, such a break is a good idea. Because sometimes you only feel afterwards how warm or tired you are. Find a cool spot in the club or in the shade of a festival tent. Is it winter? Do not go outside, but find a place inside.

    • Know your limits and respect those of others

      What is the start of a nice flirt for one person, may be just a step too far for another. Harassing someone is never okay! Do you suspect someone is being harassed? Check whether the person is okay or give the security a signal.

      No is no. Respect each other’s boundaries. Don’t try to persuade others to do something they don’t want to do. Do you doubt whether the other person is still having fun? Ask or stop what you are doing. And you don’t have to be persuaded to do something you don’t want to. Stay true to yourself and listen to your gut.

      Whether it concerns the use of alcohol or other drugs, a flirt, or going home at a certain time: celebrate life, but with respect for each other’s boundaries.

    • Enjoy safe sex without regrets

      Partying is, besides dancing, also nice flirting. But avoid regrets afterwards. Indicate what you want. Does the other want something that you don’t feel like? Maybe you’re not such a good match after all. You don’t have to be fooled and you can always change your mind!

      Everyone has a different limit for what behavior they find desirable or undesirable. Is one person okay with being kissed by a stranger? No one else is waiting for that at all. It is not always so clear where that limit lies. So check if the other person likes it as much as you do, with the simple question: Are you okay?

      And if that happens, use condoms. They protect you against STDs, HIV, and unwanted pregnancies.

    • Security & crew will keep you safe

      The crew of the party or club is there for your safety and that of others. So if you are harassed, there is an argument, do you not feel well or do you see that things are not going well with someone else? Then warn security or someone from the organization. They can call the emergency room, address a difficult visitor or evict them. If you don’t feel well, you can of course go to the emergency room yourself. Even though the security is sometimes strict and even if someone from the crew seems very busy, they are there to help you if you need it.

    • The first aid team is your friend

      Are you not feeling well, or are you unsure whether you are doing well? Or is one of your friends not doing well? Go to the emergency room. They will help you.

      You can always knock on the door of the emergency room. For a band-aid because you have a blister or paracetamol. And they also help you if you don’t feel well after using alcohol or other drugs.

      What happens in the first aid, stays in the first aid. Everything you discuss or happen there is confidential. So you can tell the first aid crew what you’ve been drinking or taking. Then they can help you better.

      If you are unable to go to the emergency room yourself, ask the security or crew to call them. Do you see someone else not feeling well? Do not leave him or her alone and wait for help to arrive.

    • Get home safe: grab a ride

      Before you go to a party or festival, it is smart to think about how to get home safely. Are you taking the taxi? Is there a Bob? Do you take the shuttle bus? Check with your friends what they are up to.

      If you’ve taken alcohol or other drugs, you may think you’re fit enough to drive, but you’re not. You often don’t feel it, but under the influence, you react much less quickly than when you are sober. Fatigue is also a problem.

      Energy drinks, coffee, and other stimulants won’t help you get sober and fit again. So… let yourself be taken home, whether that is by taxi, car, bus, tram, or train. Are you going by car? Then agree in advance who the Bob is. Only get in if your driver is sober and let your Bob drive focused. Hands above the seat belts.

About

The Crave Festival, set within the urban jungle of Zuiderpark in The Hague, offers a diverse array of electronic music genres. With five distinctive stages, each with its unique sound, the festival spans from groovy disco and house to mind-bending techno. Nestled within The Hague’s bustling city park, the festival allows attendees to escape the daily chaos and immerse themselves in the music and vibrant atmosphere.